Política de envío
Shipping Overview
At Green Giraffe, we aim to ensure your shopping experience is as smooth and enjoyable as possible and strive to deliver your orders promptly.
Processing Time
Orders are processed within 1-7 business days from the date of purchase. You will receive an email notification once your order has been dispatched.
Shipping Specifics:
United Kingdom
Delivery within 5-7 working days
- Standard Shipping: £3.99
- Free Shipping: Orders totalling £40 and over
Spain
Delivery within 5-7 working days
- Standard Shipping: €3.95
- Free Shipping: Orders totalling €50 and over
EU
Delivery within 7-10 working days
- Standard Shipping: €4.95
- Free Shipping: Orders totalling €80 and over
International
Delivery within 10-17 working days
- Standard Shipping: €6.95
- Free Shipping: Orders totalling €100 and over
Shipping costs are calculated at checkout.
International Shipping
International shipping times and costs vary depending on the destination. Please note that you may be responsible for any customs duties or taxes incurred during transit.
Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact us through our contact us form or email us at info@greengiraffe.es within 5 days of receiving your order.
Address Accuracy
Please ensure that your shipping address is accurate and complete before placing your order. Green Giraffe is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Shipping Delays
While we strive to meet our delivery estimates, please note that factors such as weather conditions, carrier delays, and high order volumes may affect delivery times. We appreciate your patience and understanding.
Contact Us
For any further shipping questions, please contact us at info@greengiraffe.es.
Thank you for shopping with Green Giraffe!